You are currently connected to The Emperor Hotel website. By accessing this site, the user commits to the current conditions of use. 

  1. Data Protection

We collect information via:

- Our reservation system

- Stay at The Emperor Hotel

- Our loyalty programme

- Travel agencies

- Franchisees

We collect information such as:

- Your name, email address, home and business address, phone number, nationality and payment card information;

- Information relating to your membership and those of our programme partners

- Room preferences made during the course of your reservation such as your preferred room type and specific requests to the hotel.

How we use this information:

We use the information collected from you primarily to fulfil your hotel reservation, including sending your information prior to the hotel stay or post-stay communications and satisfaction surveys to get feedback on your experience.

In some cases where we have your consent or where permitted under applicable law, we may send you marketing communications for relevant products and services. We also may use information related to your stay to display targeted advertisements on our websites or on third-party websites or to send you more relevant messaging. Moreover, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, new hotel locations, services and other market research.

We will the information only with:

We will share your information with the Emperor hotel regarding your reservation. We may also share your information with third-party service providers to provide services related to our business, and to help us improve our products and services, such as market research and data analytics, online advertisement executed by third-party service providers partners on our behalf. In certain instances, subject to local consent requirements, third-party service providers may also assist us with various marketing campaigns. These parties have agreed to comply with our privacy requirements.

Aside from the purposes described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:

- when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or The Emperor Group property;

- when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or

- in the event of a merger, asset sale, or other related transaction.

  1. Copyright

The site's content, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this site, are protected by the current intellectual property laws and belong to the Emperor Hotel Group  or The Emperor Group or the Emperor Hotel. No elements found on the Emperor Hotel may be copied, reproduced, and modified whatsoever, either partially or fully, without the prior written authorization of the Emperor Group, the Emperor Hotel Group or the Emperor Hotel, except in the case of strictly personal, private and non-commercial use, without changing the current elements on the site.

The following must accompany all full or partial copies of the site’s content: ©Copyright The Emperor Hotel.“

Any other use of this website's content therein without express authorization would be considered an infringement upon the rights of the Emperor Hotel Group, the Emperor Hotel, the Emperor Group.

  1. Responsibility

The Emperor hotel gives no explicit or implicit guarantees and assumes no responsibility for the use of this information. The user has sole responsibility for the use of this information. The Emperor hotel reserves the right to edit this information at any time.

  1. Cookies

A “cookie” is a tracking technology which is placed onto an Internet user’s web browser to record and obtain information about that party. You might be assigned a cookie when visiting our website. In some instances, where permitted under the applicable law, cookies may also be used for the purposes of certain email campaigns and online advertising.

You can choose to visit our web sites without cookies. However, such features and functionality may not be available. Please amend your preference according to different web browsers.


  1. Change of the Privacy Statement
We may have to change, modify or amend this Privacy Statement with the circumstances such as change of law, the needs of our business. Any changes to this Privacy Statement will be done through our websites.